Healthcare reaches millions of people. Most of them never act on it.

CHAPTER ONE // 2012-2024

The Engagement Layer

The peer health mentoring and navigation platform I co-founded. Connected mentors and navigators to members across chronic disease, behavioral health, and social needs. Fifty thousand members before acquisition.

50K+ MEMBERS // 10.5PT BP REDUCTION // 44% LONELINESS REDUCTION

See what was built→

CHAPTER TWO // 2024-PRESENT

The Activation Layer

The AI system that closes the gap the mentoring platform exposed. Figures out why someone hasn't acted on a referral and matches them with the right support. Scaling across 50+ health plans.

50+ PLANS SCALING

See how it works→

THE WORK

The gap between engagement and activation

Most healthcare outreach ends at the referral. Someone gets a list of programs and the system moves on. Whether they enrolled, called, or showed up is rarely tracked. Outreach was the entire plan.

I spent twelve years on both sides of this. The mentoring platform taught me that connection works. Members who talked to a peer mentor got better. Blood pressure dropped. Loneliness dropped. But connection alone did not get them enrolled in SNAP or help them fill a prescription. The gap between knowing something exists and actually doing something about it is where most interventions quietly fail.

That gap has three dimensions. Can the person navigate the resource. Can they access it. Do they want to. Those three questions come from behavioral science, and they became the foundation of everything I built next. The work sits in concrete problems: food insecurity, medication adherence, housing, loneliness, access to care.

HOW I WORK

How I build in healthcare

Every system I build starts from the same premise: safety is a product requirement, not a compliance checkbox.

Start with the science

Both systems are grounded in behavioral research. I read over twenty papers across COM-B, adaptive interventions, and digital health before making architecture decisions. The system works because the research underneath it is sound.

Constrain the machine

Governance is not optional. Policy gates, human escalation paths, audit-ready logging, and rollback playbooks. Every automated touchpoint has a safety boundary and a weekly review.

Measure what matters

Barrier resolution, tier graduation, care gap closure. The system measures whether people actually got better, not whether they opened a notification.

BACKGROUND

The path

Co-founded InquisitHealth in 2012 and led the product and technology organization for twelve years. Built the peer mentoring and navigation platform from zero to 50,000 members and acquisition by Pyx Health. After the acquisition, designed and shipped the Continuous Activation Platform, now scaling across 50+ health plans.

Before that: healthcare digital strategy, enterprise data engineering, and product management.

NIH SBIR Co-Investigator. Featured in STAT News, MobiHealthNews, and Fierce Healthcare.